Security System Operation FAQ

Q: Will my pet set off my security system?

A: Most of security systems installed today can distinguish between pets and people. Even the most basic motion detector will not register any pet up to 40lbs. If you have a bigger pet or multiple pets, you can request the 100lb motion detector.

Q: Will a home security system report to the central station if the phone line is cut?

A: No. A security system cannot contact the monitoring station if the phone line is not available. Some systems have a backup long range radio which can be installed for this type of situation.

Q: How can I help to prevent false alarms from my security system?

A: Get familiar with the arming and disarming of your system. Educate anyone who uses your system. And test the system on a regular basis basis; monthly or weekly is suggested. Make sure that all of the components are working properly and positioned clear of dirt and dust.

Q: How many seconds do I have to disarm the alarm before it goes off?

A: Systems vary, but the delay for entering your house is usually set to 45 seconds. Some security systems allow you to set the time manually. But be sure to make it as short as possible.

Q: Will the system reset itself after the alarm goes off?

A: Most siren or alarms are programmed to stop after 10 to 12 minutes. Most security systems need to be manually set.

Q: Does it take very long for the alarm signal to reach the monitoring station?

A: In most cases, no. However it will vary based on your security system’s communication format. Usually transmit times are under one minute.

Q: Do I have to pay for false alarms?

A: It varies from town to town. Check with your local law enforcement agency and ask if they charges for false alarms.