Minimizing False Alarms by Reducing User Errors

The cost of false alarms on the limited time and resources of financially strapped local law enforcement has led jurisdictions across the country to enact laws penalizing false alarms. Homeowners can pay, sometimes large fines for repeat false alarms that waste officers’ time.

Statistics show that 76% of false alarms are caused by user error. There are certain precautions you can take to eliminate the potential for false alarms at your property:

• Make sure anyone with a key to your business or home knows how to operate your security system.
• Make special arrangements for guests and repair technicians.
• Have your security system company check and service your security system – including batteries – regularly.
• Call your security company immediately if your system doesn’t seem to be working properly or before you do any remodeling.

If your alarm goes off….

• Don’t panic! Remember your security code.
• Find out if there really is an intruder or fire and respond appropriately.
• If the alarm activation was accidental, carefully disarm your security system according to your instructions.
• After you’ve reset the system, wait for the monitoring station to call you.
• Don’t leave your home or business until you’ve spoken with your monitoring station and assured them that there is no emergency.

Be Prepared

• Rehearse alarm cancellation with everyone who might use your security system.
• Make sure everyone who has a key to your house or business knows how to operate the security system.
• Give all system users the name and number of your monitoring station and security I.D. in case the alarm sounds.
• Keep your security system instruction book handy, but not in an obvious place where an intruder can find it.
• Call your monitoring station if you change your phone number, get a pet, plan to sell or remodel your house or test your security system.